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Shipping Policy

NieNie Ceramica ships worldwide, the shipping price depends on the country of delivery and the amount of pieces. 

Free shipping for everything above €100 (incl. vat) within Europe!
Domestic Shipping (Spain):
  • Standard Shipping €5 (0kg - 5kg); Heavy goods shipping €8 (5kg - 25kg)
  • Orders above €100 get free shipping!
  • Pickup (free) in the studio (Alcoy, Spain)

International Shipping in EU:

  • Standard Shipping €8 (0kg - 5kg); Heavy goods shipping €15 (5kg - 25kg) 
  • Orders above €100 you get free shipping!

Shipping outside of EU:

  • Shipping outside of Europe will be calculated at the moment depending on how much you buy, the weight and the distance.

Pieces in stock will be shipped within 1 week of the order receipt and arrive approximate 1 week later. 

Custom made pieces and pieces which are out of stock have a delivery time of 4 to 5 weeks. Every piece is handmade and the process is slow which makes it a long delivery time. But I assure you, it is worth the waiting!

Packaging

The pieces might be very qualitative and strong, they are still fragile and breakable. 

I make sure all pieces are packed carefully and with a lot of attention. Bubble foil and paper are used to protect the pieces.

See the refund policy in case your order did arrive broken!